You must have a connection (modem 56k, Cable, or DSL) to the internet.

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Pop-Up Blocking Software
You must have pop-up blocking software turned OFF in order to access Angel which is the program all online classes utilize. If turned on, you will not be able to access areas necessary to complete online classes.

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Disable Pop-Up Blockers
These applications work in the background while you browse the internet. When they detect a pop-up window that may be an unwanted advertisement, they automatically close the window. Unfortunately, they also inhibit Angel from performing properly. While working in Angel, if you are unable to view discussion posting and quiz windows, or download links, then search your hard drive for any software with "pop-up" in the name and disable it.

Note: Norton Internet Security 2003 has an automatic ad-blocking setting that must be disabled for Angel to perform properly. Please disable this function within Norton.

How to disable....
IE on Windows XP Service Pack 2:
Click on Tools
Choose Pop-up Blocker and click on 'Turn Off Pop-up Blocker

Netscape/Mozilla Pop-up Blocker
Open the Preferences menu
Using Windows, the Preferences menu is in the Edit menu
Using Macintosh, the Preferences menu is in the Netscape/Mozilla menu
Open the Privacy and Security Menu
Select Pop Up Windows and Uncheck 'Block unrequested pop ups'

Firefox Pop-up Blocker
Go to Tools->Options
Click on Web Features
Uncheck the box for "Block Popup Windows"

Safari Pop-up Blocker
Open the Safari Menu and choose Preferences
Open the Security Menu
Uncheck 'Block pop up windows'

Guard IE /GuardWall
Go to Start -> Programs -> Guardwall
In the Pop-ups tab uncheck "automatically block pop-ups when opening new browser windows
You can also access it from the IE toolbar or from the System Tray:
Click on Guardwall
Check "always allow pop-ups/scripts from this website

Zone Alarm Pro/Zone Alarm Security Suite
Open Zone Alarm
Select Privacy -> Main
In the Ad Blocking area options should be there to turn it off

McAfee Security Center
Open McAfee Security Center -> Privacy Service
Click on Options, from the categories on the left side
Choose the 'Block Ads' tab
Uncheck both boxes

MSN Toolbar
Click on the MSN Icon and select 'MSN Search Toolbar Options'
Below 'Toolbar' on the left side, click on 'Pop-Up Blocker'
Uncheck the box labeled 'Turn off Pop-Up Blocker'
Click OK

AOL Toolbar
Click on the AOL Icon to the left of the search box
Select 'Turn off Popup Blocker

Microsoft Word and Word Pad
Microsoft Word is the word processing software program recommended for online learning classes. Students should use this program when preparing documents to be emailed to instructors. Instructors on IECC campuses utilize this program and may not be able to open documents prepared in software programs such as Word Perfect.

Word Pad which is a limited version of Microsoft Word comes already loaded on most computers. Those students who do not have Microsoft Word should use Word Pad to prepare word documents. To locate Word Pad, click on the "Start" button in the lower left corner of your screen. Go to "Programs" and then "Accessories" and then "Word Pad".

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Browser Cookie Settings
Cookies acceptance security levels in Internet Explorer must be at the default level to access Entrata and WebCT.
To verify settings:
Internet Explorer 5.0 and higher
1. Select Tools and slide to Internet Options
2. Select the Security tab
3. Click the Default Level button, if it is not grayed out.
4. Select the Privacy tab
5. Click the Default Level button, if it is not grayed out.

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Browser Cache
Internet Explorer 5.0 and higher
1. Select Tools and slide to Internet Options
2. Select the General tab
3. Click on the Delete Files button
4. Mark Delete All Offline Content
5. Click OK

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