Exit Counseling
Exit counseling provides individual assessments to student borrowers about the type and total amount of their personal indebtedness, as well as information on repayment plans, and deferment, forbearance and loan consolidation options.
Every student who has received a Federal Stafford Loan or a Federal Perkins Loan is required to receive exit counseling at the time of graduation, withdrawal, or dropping below at least half-time enrollment.
Borrowers who have not been able to resolve issues related to their student loans through normal resources can contact the Ombudsman Office at the U.S. Department of Education.
ONLINE: Online Exit Interview
Office of the Ombudsman
Student Financial Assistance
U.S. Department of Education
RM. 3012, ROB #3
7th and D Street SW
Washington, DC 20202
877/557-2575